Privacy Policy Mentat Ai Mobile Application
Effective Date: August 2, 2023
Thank you for choosing Mentat Ai, a mobile application created by Filin Solutions FZE. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Mentat Ai application ("App"). Your privacy is important to us, and we are committed to ensuring the confidentiality and security of your personal data.
1. Information We Collect
1.1 Personal Information:
When you download, install, or use the Mentat Ai App, we may collect certain personally identifiable information ("Personal Information") from you. This may include but is not limited to:
-
Name
-
Geolocation data
-
Device information, such as device type, operating system, and version
-
Usage data, such as app features accessed and time spent on the App
-
Any other information you provide voluntarily in the App
1.2 Non-Personal Information:
We may also collect non-personal information that does not directly identify you. This includes aggregated and anonymized data about user interactions with the App, which helps us improve the App's functionality and user experience.
2. How We Use Your Information
2.1 Personal Information:
We will only use your Personal Information for the following purposes:
-
To provide and improve our App services.
-
To respond to your inquiries and provide customer support.
-
To send you important updates and notifications related to the App.
-
To ensure the App's security and prevent fraudulent activities.
-
To comply with legal obligations and enforce our Terms of Service.
2.2 Non-Personal Information:
We may use non-personal information for analytical and statistical purposes to understand user behavior, improve the App's performance, and develop new features.
3. Legal Basis for Data Processing
Our legal basis for processing your Personal Information is based on your consent to this Privacy Policy, as required by the General Data Protection Regulation (GDPR) and other applicable data protection laws.
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers:
We may share your Personal Information with trusted third-party service providers who help us operate, maintain, and improve the App. These providers are bound by contractual obligations to keep your information secure and confidential and can only use your data to the extent necessary to perform their services.
Link to the privacy policy of third-party service providers used by the app
4.2 Legal Requirements:
We may disclose your Personal Information if required by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, privacy, safety, or property, or to investigate potential violations of our Terms of Service/EULA.
4.3 Data Security
We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage method is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your Personal Information:
-
Access: You can request access to the Personal Information we hold about you.
-
Rectification: You can request to correct any inaccuracies in your Personal Information.
-
Erasure: You can request the deletion of your Personal Information from our records.
-
Restriction: You can request the limitation of the processing of your Personal Information.
-
Data Portability: You can request to receive a copy of your Personal Information in a machine-readable format.
-
Withdraw Consent: You can withdraw your consent for the processing of your Personal Information at any time.
To exercise your rights, please contact us at contact.mentat.ai@gmail.com.
6. Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be made available within the App, and the updated Privacy Policy will have a new effective date mentioned above.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the App's data practices, please contact us at:
Filin Solutions FZE
FL.H-01506 Ajman Free Zone
Ajman, UAE
Email: contact.mentat.ai@gmail.com
By using the Mentat Ai App, you signify your agreement with this Privacy Policy. If you do not agree to this policy, please refrain from using the App.
This Privacy Policy is governed by the laws of the United Arab Emirates, in particular, the regulations of the Ajman Free Zone, and any dispute arising from this policy shall be subject to the exclusive jurisdiction of the courts in the United Arab Emirates.